Accessibility statement

This accessibility statement applies to the Digital Everyone website (digitalinclusion.salford.gov.uk).

This website is run by Salford City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 200% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

HTML is used to format content
Field label is not visible

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email webmaster@salford.gov.uk

It would be helpful if your email contained the following:

The URL(s)(web address) of the page(s) that you are having difficulties with.
How you are accessing the site, for example on your phone, on a laptop, on a tablet.
If on a laptop or tablet, which browser you are using, for example Firefox, Edge, Chrome or Safari.
The nature of your disability, if any.
A description of the problem.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email webmaster@salford.gov.uk

We’ll consider your request and get back to you in 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Salford City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

HTML is used to format content this fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships). We are working to fix this issue by 15 November 2025.

Field label is not visible, this fails WCAG 2.2 success criterion 3.3.2 (Labels or Instructions. We are working to fix this issue by 15 November 2025.

Disproportionate burden

We have not identified anything that qualifies as disproportionate burden as of yet.

Content that’s not within the scope of the accessibility regulations

Live and audio video - we do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Online maps - we have added essential information in an accessible format like an address.
Third-party content - content on social media sites that is under someone else's control.

What we’re doing to improve accessibility

We regularly review the accessibility of the site on an ongoing basis. We use this monitoring to identify and fix any new issues that arise.

Preparation of this accessibility statement

This statement was prepared on 15 March 2021. It was last reviewed on 23 May 2025.

This website was last tested on 23 May 2025 against the WCAG 2.2 AA standard.

The test was carried out by Salford City Council. The most viewed pages were tested using a suite of browser-based accessibility reporting tools and the NVDA screen reader. We also used the Siteimprove automated testing tool. We tested our main website platform, available at https://digitalinclusion.salford.gov.uk