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Connectivity support for those in need

The data has helped me because I can speak with my friends and people I know without thinking about how many minutes I've used up. It takes the worry away. Quote by Lola

Salford City Council is helping to keep residents connected online. We’re working with the National Databank which is like a foodbank but for free mobile data, texts and calls to those in data poverty.

Founded by Virgin Media 02 and digital inclusion charity, Good Things Foundation, it’s a response to the importance of having sufficient data. Without this, people may be cut off from basic daily activities most of us take for granted such as job interviews, contacting loved ones and essential public services including healthcare.

Virgin Media O2 aims to connect one million digitally excluded people by the end of 2025.

To be eligible for free data from the National Databank, you must be:

  • aged 18 or over
  • from a low-income household

or meet one or more of these categories:

  • not have access or insufficient access to the internet at home
  • no or insufficient access to the internet when away from the home
  • can’t afford your existing monthly contract or top up

Our gateways are the ideal place to find out about how other help and support you may be entitled to. Alternatively, please contact our Spirit of Salford Helpline on 0800 952 1000 or Express an interest here

Every little bit of data helps to keep me well and feel more connected to the outside world. Quote by Paul

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