Help and support

Below are a list of help and support resources available to you:

Need help? Join us for a cloud coffee and chat

Our Gateways are a ‘one stop shop’ for a wide range of community services and facilities. If you are you struggling with money, or need help with rent or council tax, you can book an appointment to have a chat with a member of your local Gateway team over a video or telephone call.

Cloud coffee and chat - Salford City Council

Spirit of Salford

Our Spirit of Salford Helpline has been set up for you to get help, support and advice on lots of different issues that you might be facing during Coronavirus. The helpline number is 0800 952 1000 and is open Monday to Friday 8.30am to 6:00pm and Saturday 09:00am to 1:00pm. There is also an online contact form on the website.

Spirit of Salford Helpline - Salford City Council

BetterOff Salford

The BetterOff Salford website is the council’s approach to creating a better and fairer Salford by tackling poverty and inequality and helping people to manage their money. It will allow you to find and apply for benefits, look for jobs and calculate how they’ll affect your income, and get advice on budgeting and debt issues.

BetterOff Salford - Salford City Council

Freebee, Free Wi-Fi for the city

Free Wi-Fi is now installed in many public buildings in Salford. The service is also available in some care homes, day centres and in the community rooms of many of the Salix Housing and Pendleton Together properties. If you are a Salix or Pendleton Together resident then please speak to your local housing representative to find out what is available where you live.

freebee - free Wi-Fi for Salford - Salford City Council

Salford Learning City

Alongside the University of Salford, Salford City College, The Lowry, Salford Community and Voluntary Services (CVS) and community groups the council is developing a model for learning. Moving away from exams, tests, and qualifications, Salford's Learning City approach will support those who feel excluded from formal education and or want to continue learning in informal ways.

Salford Learning City - MyCity Directory

Salford Foundation

Salford Foundation is a charity providing opportunities for young people and adults to create better futures. They provide a wide range of services covering matters such as managing finances, Women’s Services, and employment and training.

About Us - Salford Foundation

Inspiring Communities Together

Inspiring Communities Together is a Charitable Incorporated Organisation (CIO) operating in Charlestown and Lower Kersal. They offer tech courses and social activities for the over-55s, and family friendly events over school breaks.

Activities and events for older people - Inspiring Communities Together

Inspiring Communities Together


Wai Yin logo

Are you an older BAME person living in Cheetham or Crumpsall?

Join our free friendly gardening group every Thursday morning.


Syeda: 07800645269 (English/Bengali/Urdu) or

Angel: 07514641810 (English/French) to find out more

BAME Gardening Club for older people


'The Shed' is a pilot project that offers guidance and support to men living in Salford and Trafford.

The main focus of the project is to provide men to move forward in their lives and reach their potential. This is achieved through a combination of professional help and peer support. Adult males (18+) can attend one-to-one sessions or small group sessions, covering a wide range of themes and topics. 

For more information contact Adrian Fields on:

The Shed

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